Enrolling or Opting Out

/Enrolling or Opting Out

Is there a fee to opt out?

By | November 21st, 2015|

There is no charge for opting out of MCE before or within the first 60 days of service. After the first 60 days of service, MCE will charge a one-time $5 (residential) or $25 (commercial) administrative fee.

Can I return to MCE after I opt out?

By | November 21st, 2015|

Customers who opt out before starting MCE service or within the first 60 days of MCE service may return to MCE service at any time. Customers who opt out after the first 60 days of service with MCE will be prohibited by PG&E from returning to MCE for one year.

I moved to a new address, how do I sign up?

By | November 21st, 2015|

Establishing service is easy. Contact PG&E one week before you will need service at your new address to schedule an appointment: 1 (800) 743-5000 or visit the PG&E website. Customers starting new electric service accounts in our area will start with our Light Green 50% renewable energy. We will mail you two notices within the [...]

Do I have to participate in MCE if I live in its service area?

By | November 21st, 2015|

No. MCE supports your power to choose! Any customer may opt out of participation. The choice is yours.

Can I participate now if I’m not already a customer?

By | November 21st, 2015|

Yes. Anyone in Marin County, unincorporated Napa County and the Cities of Benicia, El Cerrito, Richmond and San Pablo, can choose to power their home or business with MCE’s renewable energy. Call us at 1 (888) 632-3674 or email us at info@mcecleanenergy.org to check on the status of your account. Please have your PG&E account [...]

Do I have to opt out by a certain time?

By | November 21st, 2015|

Customers may request to opt out of MCE service at any time. There is a five-day business window for processing opt-out requests, and your account must be transferred on your regularly scheduled meter read date. If you request to opt out of MCE service after 60 days of service, PG&E will prohibit you from returning [...]

How do I opt out?

By | November 21st, 2015|

Customers may opt out by phone at 1 (888) 632-3674 or online here. Please have your PG&E bill on hand, because we will need your account information in order to process your request.

Why was I enrolled with MCE?

By | November 21st, 2015|

Historically, investor-owned utilities have been the default service provider to customers in their jurisdictions. However, in 2002, when state legislators passed California’s Community Choice Aggregation (CCA) law, this default status was transferred from the investor-owned utility to the local community choice aggregator (CCA) when available. MCE is California’s first operating CCA program. The original CCA [...]

Can I switch between Light Green, Deep Green, and Local Sol?

By | November 21st, 2015|

Yes, MCE customers can switch between the Light Green, Deep Green, and Local Sol products. To switch , please call us at 1 (888) 632-3674 or email us at info@mcecleanenergy.org. Please have your PG&E account info on hand.

How do I sign up for Local Sol?

By | November 21st, 2015|

Please email us at info@mcecleanenergy.org if you’d like to apply for Sol Shares. You may also call us at 1 (888) 632-3674. Local Sol is limited to approximately 600 customers at this time. Please have your PG&E account info on hand.

How do I sign up for Deep Green?

By | November 21st, 2015|

Sign up using our online form or by phone at 1 (888) 632-3674. Please have a recent PG&E bill on hand for account information that you will need to complete your enrollment.